Safe, clean and friendly.

The range of offers, services and amenities at SBB RailCity has been set in writing in our quality standards. Those include minimal requirements and goals to different topics such as architecture, variety of offers, safety, security and cleanliness. Quality standards are controlled on a regular basis which will give us certainty that they are met. That is why we want our customers to recognize a RailCity as a place where they can expect more, the quality standards they deserve.

Most important bullet points of quality standards for RailCity are:

• Feel and be safe at every time of the day and night
• Feel and be comfortable in a clean environment
• Cover your needs at your best convenience with a large offer from early in the morning until late at night at 365 days.
• Modern and reliable technical equipment
• Comfortable travel before departure and after arrival